Our Store Policies

1. All products can not be refunded. We only accept exchanges for clothes and the customer is responsible for all shipping costs associated with exchange within 14 days.

It may take up to 14 business days when the product is out of stock.

(email : aruum.store@gmail.com)

2. All Jewelry are not eligible for a refund or exchange.

If you are allergic to some materials such as brass and titan, We kindly ask you to make a purchase cautiously.

3. 925 Silver post earrings could be bent easily during shipping. Please understand this is not the reason of faulty.

4. Small scratches or spots are also considered as normal products.

5. We collect information from you when you sign up for the email subscription. When ordering on our site, you will be asked to enter your name, email address, address and phone number. By using this site, you consent to our privacy policy.

6. Standard shipping within Ontario : 2-4 business day.

Standard shipping within other provinces & USA : 4-5 business day.

7. Ontario : Free shipping on orders over $69

Other provinces : Free shipping on orders over $99

USA : Free shipping on orders over $199

8. Shipping rates

Ontario Canada : $5 flat rate.

Other provinces Canada : $9 flat rate.

USA : $15 flat rate.

8. E-transfer info : aruum.store@gmail.com

Question : aruum / Answer : store204 (If it's required)


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